All information entered by you on our website and native mobile applications such as your name, address, contact number, email ID, chat history, and such other information sent by you via emails to our email ID.
Use of Personal Information:
We use personal information to allow us to process your service requests, provide access to privileged areas of the Websites, send out newsletters, personalize your visit to our websites, personalize your use of our Products, and enable us to improve the products and services we offer. We can send you details of services and offers that we think may be of interest to you and we may occasionally carry out market research. If you do not wish to receive such information, please e-mail to us for you to opt out of receiving any further information from us.
Our site has stringent security measures in place to protect the misuse, loss, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
All Refunds shall be done by the way of an online bank transfer to the customer's bank account within the 10 days of receipt of the product. If the mode of payment is through online debit/credit cards/net banking, the refund will be processed by reversal of previous transaction.
In case, any Coupon, Discount or Promo Codes were used during the original purchase, the exchange amount will be reduced by an amount equivalent to the Coupon, Discount or Promo Codes, as applicable.
Part payments received against customized jewelry will be refunded post deductions of 10% of order value with minimum deduction of Rs.2000/- whichever is higher and charges towards the jewellery making model for amount of Rs.2000/-
You shall not use the website in any way that will damage it or interrupt its provision. To transmit or post any computer viruses, you shall not use the website. We cannot guarantee that the website is free from computer viruses, and you should take your own precautions in this respect. We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.
Copyright & Trademark:
Spotjewel.com a website reserves all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not authorize anyone to use any name, logo or mark in any manner. All materials, including images, illustrations, text, designs, icons, music clips, photographs, programs, or downloads, video clips and written and other materials that are part of this Website (collectively, the 'Contents') are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents of the Website or any related software. All software used on this Website is the property of Spotjewel.com or its suppliers and they are protected by Indian and international copyright laws.
Third Party Links:
A/403, Tony Apartment-I, Plot E/6 to E/12, Sector-20,
Belapur, Navi Mumbai, Thane- 400614 Maharashtra.